RMA / Returns

RMA / RETURNS

Return Policy - Ordered incorrectly or Return for credit 

  • Returns for card/cash refund accepted within 30 days of delivery date 
  • Store credit given after 30 days of order date
  • No returns accepted after 90 days unless given authorization
  • Shipping is paid by customer for returns or exchanges 
  • All items must be returned or refunded through original purchaser
  • Warranties are non-transferable
  • Payment refunded through original payment type
  • 15% restocking fee applied to all returns except when receiving store credit
  • Customer is responsible for shipping back items in same original condition as sent. Please ensure proper packaging for returns and include paperwork that was sent with order with your return if possible
  • Custom orders are FINAL 
  • All walk-in orders that are returned are charged a 15% restocking fee unless approved by management
  • All returns MUST be in original unpainted and unused condition
  • Warranties on serviceable items only reflect on manufacture defect and not wear
  • All dealer/wholesale orders are final unless authorized

 

Return Policy - Received improper product or product blemished

  • 90 day return policy unless authorized
  • Shipping is paid by Ballistic Fabrication
  • Parts will be exchanged for proper product