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PACKAGE INACCURACIES: We try our best to ship you the product that you order but on occassion some products might be different. Please contact us within 72 BUSINESS HOURS FROM THE TIME OF PACKAGE RECEPTION if there are any innaccuracies. We will gladly ship out the correct product if we are contacted in the 72 hour window. After that, you will be subject to additional shipping costs.
SHIPPING:
Shipping Update - OUR CURRENT PROCESSING TIME FOR MOST ORDERS IS ABOUT 1 TO 2 BUSINESS DAYS IF ALL ITEMS ARE IN STOCK. THIS IS ONLY AN AVERAGE, SO SOME ORDERS MAY BE SHIPPED FASTER AND SOME MAY TAKE LONGER. PLEASE CONTACT US IF YOU ARE CONCERNED ABOUT POSSIBLE BACKORDERS. SHOCKS ARE BUILD-TO-ORDER AND CURRENT LEAD TIME IS ABOUT 2-3 WEEKS.
By default shipping is set for UPS Ground. There are no guarantees when a package will arrive, so estimated deliveries are only estimates. See details below for more shipping terms.
EXPRESS SHIPMENTS: If you require EXPRESS shipping PLEASE CALL for availability. Do not leave a comment on your invoice saying you want this sent faster, since express requires higher shipping costs. If your package weighs over a pound and you want the package sent NEXT DAY AIR, expect a very HIGH price. Next day air is usually reserved for documents so weight factors in considerably.
Return / Exchange policy : If returning, YOU MUST CALL TO OBTAIN AN RMA NUMBER. No returns will be granted without an RMA number. Ballistic Fabrication accepts returns no later than 30 days after shipping date. All returns will be assessed a 15% restocking fee. No returns available on custom parts including DOM. Customers requesting custom linkages are required to submit a signed linkage specification form. Shipments to countries other than the United States carry no guarantee of shipment arrival time whether implied or spoken due to customs and other delays beyond our control.
Cancellation: Orders that are cancelled will be assessed a 10% cancellation fee to compensate for multiple transaction fees. This 10 % amount will still be available to the customer as in-store credit for future purchases.
Payments will be processed when the order is taken. Promotional pricing cannot be combined including but not limited to coupons, weekly specials, quantity discounts, general sales, etc.
Disclaimer: All products purchased in this category carry no liability provisions unless so noted. Any and all damages that may arise from any claim are the sole responsibility of the end user (purchaser). All products purchased carry no warranty unless so noted. By purchasing, you agree to these terms and conditions.
Thank you-Ballistic Fabrication | 
